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Industry’s First BankGPT for Credit Unions & Community Banks

Reimagine Next-Level 24/7 Service with Agentic AI and Human Symbiosis- Deliver More at Lower Cost
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Trusted by 100+ credit unions & community banks
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Delight Your Members and Customers with Agentic AI
60% call automation
“Our AI voice agent consistently handles over 60% of total inbound calls during business hours and over 75% after business hours.”

Elizabeth Osborne

COO

300 agent hours saved per month
As a community bank, serving primarily island nations, we’ve always been digitally focused. Whether we’re thinking about meeting our most…

Edward Barcinas

VP, Project Management

$6.6m annual revenue enabled
From our evaluation, it is clear that interface.ai is far ahead of even the second best vendor operating in the Intelligent…

Estela Nagahashi

EVP, COO

80% after-hours call automation
Dupaco Community Credit Union Sets the Standard for Fraud Prevention & Member Service with AI The challenge Dupaco faced: increasingly sophisticated fraud threats …

Todd Link

Chief Risk Officer

$8000K saved per year
WEOKIE Federal Credit Union Transforms Member and Agent Experience with IVR to Voice AI Upgrade.The challenge WEOKIE faced: surging call volumes, long wait times, and high agent attrition…

Rhonda Neathery

VP, Digital Branch

70% call automated
Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI. The challenge Del-One needed to manage rising call volumes …

Horacio Garcia-Korosec

Director of Member Experience & Strategy

ACU now delivers 24/7 support
“The possibilities with interface.ai on the automation we could achieve, the customizations possible with the solution, the impact enabled for…”

Troy Kyle

Chief Information Officer

AI-powered Voice and Chat Agent provide 24/7 support
The experience that interface.ai was offering was far superior than the other AI platforms…

James Chang

Chief Executive Officer

Automates 90% of Calls and Saves $4.4m with Voice AI
“Our call handling rates increased from 50% to 90% within 2 days of Nick’s deployment, which has allowed our agents to…

Carolyn Jordan

SVP, Remote Services & Member Development

$1.5m Operational cost saving
“We have achieved 40% call automation on day 1 of launch of ‘Beau’, our Intelligent Virtual Assistant, powered by interface.ai”

Travis Frey

Chief Technology & Security Officer

$1.5m Operational cost saving
“The team at Keypoint was greatly impressed by what interface.ai was able to offer currently and had laid out a detailed roadmap for the future…”

Josh Herzog

VP, Operations Experience & Payments

24/7 service, reduces call center strain
“We have been very impressed with the solution provided by interface.ai. The committee was blown away by the demo and what we can…”

Matthew Herrick

Senior Vice President Marketing & Financial Services,

24/7 support, automation, efficiency, and improved experiences.
“The IVA will free up our employees from working on transactional activities and enhance the quality of work, thus improving employee morale…”

Dan St. Hilaire

CEO

The AI Hub for Credit Union & Bank Leaders

Sharpen your AI knowledge, run AI agent comparisons, and explore resources to stay ahead.
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Return on Effort (RoE)

The Missing Metric for Credit Unions & Community Banks
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The 2025 Credit Union AI Trend Report

The AI trends rising, fading and working in 2025 and beyond.
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Beyond the Traditional IVR

How to transform contact centers with Voice AI built for banking
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Balancing AI Efficiency with Human Touch

How credit unions and community banks are using AI power while retaining the personal connection.
Read on
  • AGENTIC VOICE AI
Natural Conversations
Upgrade from IVA and scripted Voice AI to agentic Voice AI that learns from website and documents & performs at the level of seasoned contact center agent 24/7 in 100+ languages. Unlock natural, un-scripted human-like conversations for your callers and predictable & grounded execution for your business.
Learn more
Calculate ROI
0 %
of calls handled
  • AGENTIC CHAT AI
AI chat like you’ve never seen before
Bring a ChatGPT-like experience to your website and mobile app for the digital and AI-native generation that expects banking to be conversational. Empower customers to get information, learn about products, and complete transactions seamlessly — without being redirected to complex online banking platforms. Enable them to fill out forms and complete tasks effortlessly with an all-in-one, agentic Chat AI.
  • AGENTIC EMPLOYEE AI
Supercharge every employee
Go beyond basic Co-Pilots and provide your employees and executives with a powerful helper that not only provide grounded answers from your knowledge base but goes beyond to automate repetitive tasks and provide insights from your data sources.
Learn more
  • Agentic Online Banking
The new era of online banking
interface.ai’s proprietary authentication system combines multi-point caller ID forensics with advanced, real-time analysis – delivering industry-leading fraud protection without adding friction to the customer experience.
Learn more
  • AGENTIC OPERATOR
The next step in human–AI collaboration
Reimagine AI–human symbiosis with an Agentic Operator that replaces full interaction transfers with targeted micro-tasks, enabling humans to focus only on the parts of the conversation where they add the most value
Learn more
  • FRAUD PREVENTION AI
AI Built to Beat Fraud
interface.ai’s proprietary authentication system combines multi-point caller ID forensics with advanced, device biometrics – delivering industry-leading fraud protection without adding friction to the customer experience.
Learn more
Agentic Bank GPT Platform
The Foundation for Autonomous Banking
Go beyond standard chatbots. Built on interface.ai’s proven foundation, our platform pairs advanced LLMs with grounded, auditable knowledge to deliver accurate, script-free resolutions.
Why Financial Institutions Choose Bank GPT
Real-Time Compliance

The only platform with financial-grade compliance built into every interaction. We train on NCUA and FFIEC regulations to automatically detect violations and restrict risky content instantly.

Frictionless Security

Balance protection with convenience. From biometric verification to adaptive risk-based authentication, we offer the industry’s broadest security capabilities without slowing down the member experience.

Smarter Analytics

Turn conversations into strategy. AI-powered call summaries and sentiment analysis provide deep visibility into customer feedback and document usage.

Total Control

Build, test, and manage with confidence. Our unified dashboard offers role-based access, advanced LLM routing, and seamless SSO integration for complete administrative power.

0+
credit unions and
community banks
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Don’t just take out word for it -- Hear from our happy customers
Read or watch customer stories
60% call automation
“Our AI voice agent consistently handles over 60% of total inbound calls during business hours and over 75% after business hours.”

Elizabeth Osborne

COO

300 agent hours saved per month
As a community bank, serving primarily island nations, we’ve always been digitally focused. Whether we’re thinking about meeting our most…

Edward Barcinas

VP, Project Management

$6.6m annual revenue enabled
From our evaluation, it is clear that interface.ai is far ahead of even the second best vendor operating in the Intelligent…

Estela Nagahashi

EVP, COO

80% after-hours call automation
Dupaco Community Credit Union Sets the Standard for Fraud Prevention & Member Service with AI The challenge Dupaco faced: increasingly sophisticated fraud threats …

Todd Link

Chief Risk Officer

$8000K saved per year
WEOKIE Federal Credit Union Transforms Member and Agent Experience with IVR to Voice AI Upgrade.The challenge WEOKIE faced: surging call volumes, long wait times, and high agent attrition…

Rhonda Neathery

VP, Digital Branch

70% call automated
Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI. The challenge Del-One needed to manage rising call volumes …

Horacio Garcia-Korosec

Director of Member Experience & Strategy

ACU now delivers 24/7 support
“The possibilities with interface.ai on the automation we could achieve, the customizations possible with the solution, the impact enabled for…”

Troy Kyle

Chief Information Officer

AI-powered Voice and Chat Agent provide 24/7 support
The experience that interface.ai was offering was far superior than the other AI platforms…

James Chang

Chief Executive Officer

Automates 90% of Calls and Saves $4.4m with Voice AI
“Our call handling rates increased from 50% to 90% within 2 days of Nick’s deployment, which has allowed our agents to…

Carolyn Jordan

SVP, Remote Services & Member Development

$1.5m Operational cost saving
“We have achieved 40% call automation on day 1 of launch of ‘Beau’, our Intelligent Virtual Assistant, powered by interface.ai”

Travis Frey

Chief Technology & Security Officer

$1.5m Operational cost saving
“The team at Keypoint was greatly impressed by what interface.ai was able to offer currently and had laid out a detailed roadmap for the future…”

Josh Herzog

VP, Operations Experience & Payments

24/7 service, reduces call center strain
“We have been very impressed with the solution provided by interface.ai. The committee was blown away by the demo and what we can…”

Matthew Herrick

Senior Vice President Marketing & Financial Services,

24/7 support, automation, efficiency, and improved experiences.
“The IVA will free up our employees from working on transactional activities and enhance the quality of work, thus improving employee morale…”

Dan St. Hilaire

CEO

AI platform prebuilt to work with banking systems from day 1

With over 40 integrations already available, you can seamlessly connect to core banking, CRMs, payment gateways, and more – unlocking efficiency and innovation instantly.