The most capable AI agents built for credit unions and community banks

Cut costs, drive growth, and improve member and customer experience with the most advanced banking AI solutions.

Trusted by 100+ credit unions & community banks

The AI Hub for Credit Union & Bank Leaders

Sharpen your AI knowledge, run AI agent comparisons, and explore resources to stay ahead.

The 2025 Credit Union AI Trend Report

The AI trends rising, fading and working in 2025 and beyond.

Beyond the Traditional IVR

How to transform contact centers with Voice AI built for banking

Balancing AI Efficiency with Human Touch

How credit unions and community banks are using AI power while retaining the personal connection.

Effortless, cost-effective phone support

Give members and customers a natural, always-on experience that resolves issues fast. With 24/7 automation and industry-leading containment, interface.ai’s Voice AI handles up to 60% of calls from day one – cutting costs while boosting satisfaction.

Hi what is my checking account balance

Your account balance is 576$

Great,please transfer 200$ to my checking account

Sure, i'm preparing to transfer $200 from yoursaving to checking. Can you confirm to finalize?

Confirm

All set! Your transfer is complete!

0 %

of calls handled

Hi, I am Dave your banking assistant

How can i help you today

The personal touch of in-branch, online

Bring your website to life with digital Chat AI agents that provide hyper-personalized and natural support, while lightening the load on your phone lines. When needed, seamlessly escalate to the call center with full context.

Hi, I am Dave your banking assistant

How can i help you today

24/7 support in your customers’ pockets

Through SMS texting and mobile apps, provide more accessible and personalized service to customers and members – powered by pre-built integrations to all core banking systems.

Empower frontline staff with AI augmentation

Give your frontline staff – contact center and in-branch – a true partner at their side that sources answers, complete backend tasks, and offers personalized suggestions.

This AI-powered support increases productivity by 10x, improves support accuracy, and frees staff from tedious tasks – improving job satisfaction, performance, and turnover.

Lock card ending in 9807 for customer 20083631

Yes sure, I see there’s a Cashback credit card ending in 9807, attached to customer 20083631.

Smarter authentication. Stronger protection.

interface.ai’s proprietary authentication system combines multi-point caller ID forensics with advanced, real-time analysis – delivering industry-leading fraud protection without adding friction to the customer experience.

Reimagine online banking with the next frontier in Agentic AI

Serve every online banking and in-branch activity with an Agentic AI Agent for banking that acts as a personal assistant to all your customer & member needs.

credit unions and
community banks

Don’t just take out word for it -- Hear from our happy customers

60% call automation

“Our AI voice agent consistently handles over 60% of total inbound calls during business hours and over 75% after business hours.”

Elizabeth Osborne

COO

300 agent hours saved per month

As a community bank, serving primarily island nations, we’ve always been digitally focused. Whether we’re thinking about meeting our most…

Edward Barcinas

VP, Project Management

$6.6m annual revenue enabled

From our evaluation, it is clear that interface.ai is far ahead of even the second best vendor operating in the Intelligent…

Estela Nagahashi

EVP, COO

80% after-hours call automation

Dupaco Community Credit Union Sets the Standard for Fraud Prevention & Member Service with AI The challenge Dupaco faced: increasingly sophisticated fraud threats …

Todd Link

Chief Risk Officer

$8000K saved per year

WEOKIE Federal Credit Union Transforms Member and Agent Experience with IVR to Voice AI Upgrade.The challenge WEOKIE faced: surging call volumes, long wait times, and high agent attrition…

Rhonda Neathery

VP, Digital Branch

70% call automated

Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI. The challenge Del-One needed to manage rising call volumes …

Horacio Garcia-Korosec

Director of Member Experience & Strategy

ACU now delivers 24/7 support

“The possibilities with interface.ai on the automation we could achieve, the customizations possible with the solution, the impact enabled for…”

Troy Kyle

Chief Information Officer

AI-powered Voice and Chat Agent provide 24/7 support

The experience that interface.ai was offering was far superior than the other AI platforms…

James Chang

Chief Executive Officer

Automates 90% of Calls and Saves $4.4m with Voice AI

“Our call handling rates increased from 50% to 90% within 2 days of Nick’s deployment, which has allowed our agents to…

Carolyn Jordan

SVP, Remote Services & Member Development

$1.5m Operational cost saving

“We have achieved 40% call automation on day 1 of launch of ‘Beau’, our Intelligent Virtual Assistant, powered by interface.ai”

Travis Frey

Chief Technology & Security Officer

$1.5m Operational cost saving

“The team at Keypoint was greatly impressed by what interface.ai was able to offer currently and had laid out a detailed roadmap for the future…”

Josh Herzog

VP, Operations Experience & Payments

24/7 service, reduces call center strain

“We have been very impressed with the solution provided by interface.ai. The committee was blown away by the demo and what we can…”

Matthew Herrick

Senior Vice President Marketing & Financial Services,

24/7 support, automation, efficiency, and improved experiences.

“The IVA will free up our employees from working on transactional activities and enhance the quality of work, thus improving employee morale…”

Dan St. Hilaire

CEO

The most advanced AI in financial services

1.5 billion conversations have provided interface.ai’s Banking AI Platform with an unmatched dataset that enables it to understand nuanced customer interactions and deliver highly personalized and accurate responses.

This wealth of data powers our AI banking solutions to continuously learn and improve, ensuring it remains effective and efficient in meeting the evolving needs of members and customers.

1.5

Billion Conversations handled

Million members served

1.5

Billion Conversations handled

Million members served

AI platform prebuilt to work with banking systems from day 1

With over 40 integrations already available, you can seamlessly connect to core banking, CRMs, payment gateways, and more – unlocking efficiency and innovation instantly.

Security, Service, & Simplicity — Without Compromise

interface.ai is the only AI banking vendor that offers performance-based pricing, which also includes advanced integration, intent monitoring, and content support. This means you ONLY pay when we deliver measurable results.

Protect your call center with interface.ai’s multi-point system that proactively detects and prevents fraud risks in real-time. We intercept fraud at the source – before it can impact you or your customers.

Every customer receives interface.ai’s award-winning managed services to ensure seamless setup, expert training, and ongoing optimization. Once deployed, you have the power to make all the adjustments you need, at any time, effortlessly.

Book a demo to see the industry's most advanced AI agents in action