Agentic AI results for credit unions and community banks

Credit Union of America Empowers Frontline Support with Employee AI

• • 90% to 24% agent turnover reduction
• • 4.73 / 5 member satisfaction score

We Florida Financial Credit Union Handles Surging Call Volume With Fewer Staff Using Voice AI

• • 90-95% answer rate
• • 19% support staff reduction

Securityplus Federal Credit Union Drives Membership Growth with 84%+ Voice AI Automation

• • 84%+ call automation
• • 6% membership growth

Dupaco Community Credit Union Sets the Standard for Fraud Prevention & Member Service with AI

• • 46% overall call automation
• • 80% after-hours call automation

WEOKIE Federal Credit Union Transforms Member & Agent Experience with Voice AI Upgrade

Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI

Bank of Guam Taps Generative AI to Scale Digital-First Support

University Credit Union’s AI Investment Delivers Multi-Million Dollar ROI

America’s Credit Union Embraces AI to Enhance Service, Scale Support & Stay Future-Ready

Pasadena Service Federal Credit Union Deploys AI to Provide Instant, Omnichannel Member Support

Neighborhood Credit Union Automates 90% of Calls and Saves $4.4m with Voice AI

Dover Federal Credit Union Tackles Call Volume Surge with Voice AI

• • 40%+ call automation on day 1
• • $1.5M in operational cost savings

KeyPoint Credit Union’s Journey to 24/7 Support & Member Engagement with Voice AI

Southland Credit Union Enhances Service & Reduces Wait Times with Voice AI

Northern Credit Union Transforms Call Center Performance with Voice AI