Make Customer Centricity a Reality! 5 Ways Artificial Intelligence Drives Customer Experience
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This article was written as part of the SEMrush Big Blogging Contest How would you define exceptional customer experience (CX)?Does it mean……Offering a product that your customers’ need but don’t know yet?…Providing a…
GDPR and its implications for banks using chatbots Part-2
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In part 2 of the series on GDPR implications for banks using chatbots, we discuss the most recent amendments to the GDPR, common gaps in GDPR compliance and requirements specific to banks implementing…
From AI to Cloud Computing. Business isn’t the same
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AI in Business.Where we’re going, and just how we plan on getting there Present-day, we’re looking at some real radical changes that most of us had little to no idea could even take…
Problems professionals run into with the E-Commerce platforms
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Smart, conversational e-commerce saves the day Selling products and services is easier said than done. With changes in customer demands, preferences and when your business has a looming presence in various geographical locations;…
Roadmap to Integrating an Omni Channel Chatbot
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“Smart speakers, connected appliances, voice assistant, smartphones and beyond. I believe that the world is quickly shifting from a place of texting, typing and swiping to one of audio/voice as navigation and user…
Snapshot of a Digitally Empowered Customer Using AI-Assisted Banking Solutions
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Who is the digitally empowered banking customer? In the near future, the most potential market segment will mainly comprise of ‘millennials on the move’. Resonating with millennials is as much an art as…
AI and Human thinking is closely intertwined
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AI Can Do it All. Why ‘specialization is Only for Insects’ There’s been a few great articles and blogs on the current state of AI in regard to our timeline and where we…
3 AI Applications beyond Customer Experience (CX)
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It has taken quite long for Artificial Intelligence to transition from fiction to reality. In the last 1 year, AI has had a measurable impact on a number of businesses and continues to…
