Ad for voice security, with graphics showing voice authentication and a robot icon indicating a successful login.

A New Era of Voice Security: Vital Voice Authentication for Banking in 2024
Members Public

There’s no doubt that cyber threats targeting financial services are becoming increasingly sophisticated. Fraud, identity theft, and data breaches are rampant – and costly. According to a recent report by IBM, financial organizations…

Kate Rogerson
AI Banking
Promotional graphic for an AI-focused financial services hearing on July 23, 2024, at Rayburn House Office Building.

COO of Great Lakes Credit Union Addresses U.S. Congressional Hearing on Success of interface.ai Voice AI
Members Public

🚀 Watch the on-demand stream of the U.S. Congressional hearing on AI Innovation in Financial Services and hear Elizabeth Osborne, COO of Great Lakes Credit Union, share insights on the impact of interface.ai’s…

interface.ai
AI Banking
Promotional image for "interface.ai" named in Gartner Hype Cycle for AI in Banking 2024.

interface.ai Named in Gartner Hype Cycle™ for Generative AI in Banking
Members Public

interface.ai has been named in the recent Gartner Hype Cycle for Generative AI in Banking, 2024. This acknowledgment highlights interface.ai’s continuous commitment to driving technological advancements and delivering exceptional value to financial services. It…

interface.ai
AI Banking
An ad for "Employee AI for Credit Unions & Community Banks" with an office setting and AI icons.

How an AI Copilot Can Lift the Expertise of Agents, Bankers & Branch Staff
Members Public

What is an AI copilot? A copilot is a trusted expert that’s always at your side. In aviation, where the term originates, the copilot works as a team with the captain, communicating, coordinating,…

interface.ai
Digital AI Assistant
Promotional image for interface.ai on specialized AI for banks and credit unions with graphics.

Why Banks & Credit Unions Need Specialized AI Providers with Domain Expertise to Capitalize on the Next Gen of Generative AI Agents
Members Public

In banking and financial services, staying ahead of technological trends is crucial. The next generation of generative AI agents, specifically designed as knowledge assistants, are about to revolutionize the way banks and credit…

interface.ai
AI Banking

Trusted AI: Bot Disclosure, Privacy & Best Practices
Members Public

The use of and trust in AI go hand-in-hand. As financial institutions harness the power of conversational AI to transform self-service, it’s important to prioritize advanced security and privacy controls to ensure its…

interface.ai
Security & Compliance

Did You Expect Live Chat to Reduce Call Volumes? Think Again
Members Public

In the dynamic landscape of financial services, financial institutions constantly seek innovative ways to enhance customer experience and operational efficiency. A popular strategy has been the adoption of live chat systems, which is…

Srinivas Njay
Voice AI

Latest Advancements in AI & What’s in it for Financial Institutions
Members Public

Artificial Intelligence (AI) has revolutionized numerous industries, and the financial sector is no different. With its ability to enhance customer experiences and optimize operations, AI has become a game-changer for financial institutions. In…

interface.ai
Generative AI