A New Era of Voice Security: Vital Voice Authentication for Banking in 2024
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There’s no doubt that cyber threats targeting financial services are becoming increasingly sophisticated. Fraud, identity theft, and data breaches are rampant – and costly. According to a recent report by IBM, financial organizations…
COO of Great Lakes Credit Union Addresses U.S. Congressional Hearing on Success of interface.ai Voice AI
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🚀 Watch the on-demand stream of the U.S. Congressional hearing on AI Innovation in Financial Services and hear Elizabeth Osborne, COO of Great Lakes Credit Union, share insights on the impact of interface.ai’s…
interface.ai Named in Gartner Hype Cycle™ for Generative AI in Banking
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interface.ai has been named in the recent Gartner Hype Cycle for Generative AI in Banking, 2024. This acknowledgment highlights interface.ai’s continuous commitment to driving technological advancements and delivering exceptional value to financial services. It…
How an AI Copilot Can Lift the Expertise of Agents, Bankers & Branch Staff
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What is an AI copilot? A copilot is a trusted expert that’s always at your side. In aviation, where the term originates, the copilot works as a team with the captain, communicating, coordinating,…
Why Banks & Credit Unions Need Specialized AI Providers with Domain Expertise to Capitalize on the Next Gen of Generative AI Agents
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In banking and financial services, staying ahead of technological trends is crucial. The next generation of generative AI agents, specifically designed as knowledge assistants, are about to revolutionize the way banks and credit…
Trusted AI: Bot Disclosure, Privacy & Best Practices
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The use of and trust in AI go hand-in-hand. As financial institutions harness the power of conversational AI to transform self-service, it’s important to prioritize advanced security and privacy controls to ensure its…
Did You Expect Live Chat to Reduce Call Volumes? Think Again
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In the dynamic landscape of financial services, financial institutions constantly seek innovative ways to enhance customer experience and operational efficiency. A popular strategy has been the adoption of live chat systems, which is…
Latest Advancements in AI & What’s in it for Financial Institutions
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Artificial Intelligence (AI) has revolutionized numerous industries, and the financial sector is no different. With its ability to enhance customer experiences and optimize operations, AI has become a game-changer for financial institutions. In…
