AI Banking

Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.

Blue graphic featuring logos of Interface.ai and Del-One Federal Credit Union, with text about creating a great member experience in Delaware, where Del-One is the largest credit union.

How to Create the Best Credit Union Member Experience in One of the Most Competitive States
Members Public

In Delaware, competition in the financial services industry is fierce. As of 2024, there are 17 credit unions, five community banks, and 20 banks in Delaware alone. To stand out in this state,…

Kate Rogerson
AI Banking
Corporate slide titled "Balancing Tradition and Innovation" on attracting credit union members.

Balancing Tradition & Innovation: How Can Credit Unions Attract Younger Members Without Alienating Older Ones
Members Public

The older demographic of credit union members is well-known. This now, however, is presenting a significant challenge. To ensure growth, they must appeal to younger generations without alienating older members, who have been…

Kate Rogerson
AI Banking
Promotional image highlighting the importance of AI vendors in banking, featuring a chatbot icon and voice assistant graphics.

Banks Rely on Specialized Vendors for Online & Mobile Banking – It’s Time to Do the Same for AI Self Service
Members Public

Online and Mobile Banking (OMB) has become a ubiquitous self service channel across the financial services industry. From the start, banks and credit unions recognized the need to partner with a specialized vendor….

Kate Rogerson
AI Banking
Promo image for interface.ai showing a robot symbolizing AI banking solutions to enhance financial accessibility.

How Banks & Credit Unions are Improving Financial Accessibility with interface.ai
Members Public

As technology continues to rapidly transform the financial landscape, one key issue continues to demand attention: financial accessibility. According to a recent survey by Accenture, 46% of consumers in the U.S. express frustration…

Kate Rogerson
AI Banking
Two professionals with a laptop presenting on AI in financial services.

How to Evaluate Generative AI for Financial Services – 3 Key Questions to Ask
Members Public

The promise of Generative AI in financial services is immense, but with this potential comes a new set of challenges that many are still learning to navigate.  There’s no doubt that Generative AI…

Kate Rogerson
AI Banking
A promotional image for a banking compliance chatbot with a conversation UI and text bubbles.

Navigating Banking Compliance Regulations: How interface.ai Complies with “Time is Money” Initiative
Members Public

The Biden-Harris administration’s “Time is Money” initiative targets companies that waste consumers’ time and money through inefficient practices, poor chatbot experiences, and frustrating ‘doom loops’. interface.ai’s solutions are already fully compliant with these…

Kate Rogerson
AI Banking
Promotional graphic for Interface.ai with a chatbot, text bubbles, and icons emphasizing AI chatbot training.

Want to Train an AI Chatbot in Minutes, not Months? interface.ai GenAI Instantly Transforms Existing Content into Accurate Interactions
Members Public

Financial services are under immense pressure to deploy AI, but there are two common , interrelated challenges that they’re facing – the time it takes to train an ai chatbot balanced with optimal…

Kate Rogerson
AI Banking
interface.ai Launches Industry-First GenAI Native Spanish Voicebot

interface.ai Launches Industry-First Spanish GenAI Voice Banking Assistant
Members Public

Leader in conversational AI advances telephone banking with the industry’s first GenAI-powered multilingual voicebot. Since its inception in 2015, interface.ai has consistently led the development of AI for financial services. With this mission…

Kate Rogerson
AI Banking